Correction of Personal Information

If your request for correction of your personal information has been refused or has not been handled in accordance with Part IV of the ATIPPA, you may ask the Commissioner to review the decision, act or failure to act of the public body that relates to your request.

If you wish to request a review by the Commissioner or file a complaint you may do so by writing a letter to this Office or by completing our Privacy Complaint Form. Please attach all relevant documentation when forwarding your complaint to us. Requests for review and complaints may be mailed, dropped off, or sent by fax or email. Those sent by e-mail must contain a scanned copy of a signed and dated request for review or complaint form, otherwise they will not be accepted.

On completing our investigation, we will provide you and the public body with a report on our findings. With respect to a request for correction of personal information, if you are not satisfied with the response of the public body to our report, you may appeal the decision to the Supreme Court Trial Division. In certain circumstances, the Commissioner may appeal a decision of a public body or intervene as a party to an appeal.

There is no cost to file a request for review or complaint with this Office.