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  • Public
    • General Information for the Public
    • Your Rights
    • Forms
    • Resources
    • How to Request Records
    • How to Make a Complaint
    • The Complaint Process
    • Notification of Privacy Breach
  • Public Bodies
    • General Information for Public Bodies
    • Forms
    • Resources
    • The Complaint Process
    • How to Report a Privacy Breach
    • Education
    • Privacy Impact Assessments
    • Privacy Management Programs
    • ATIPPA, 2015 Prosecutions
    • Request a Consultation with OIPC
  • Custodians
    • General Information for Custodians
    • Forms
    • Resources
    • The Complaint Process
    • How to Report a Privacy Breach
    • Education
    • Privacy Impact Assessments
    • Privacy Management Programs
    • PHIA Prosecutions
    • Request a Consultation with OIPC
  • Home
  • About Us
    • The Commissioner
    • Mandate
    • Advocacy and Compliance
    • Investigations
    • Policies
    • Joint Statements
    • Statistics
  • Legislation
    • ATIPPA, 2015
    • PHIA
    • Other Legislation
    • Legislative Review
  • Commissioner’s Reports
    • ATIPPA, 2015 Access Reports
    • ATIPPA, 2015 Privacy Reports
    • PHIA Access Reports
    • PHIA Privacy Reports
    • Audit Reports
    • Special Reports
  • Annual Reports and Planning
    • Activity and Business Plans
    • Annual Reports
    • Performance Reports
  • Forms
  • Resources
    • Guidance Documents
    • Newsletters
    • Youth Privacy Resources
    • Posters
    • Access to Information Complaint Checker
    • Estimated Response Time Calculator
    • Research, Articles, White Papers
    • Podcasts
  • News and Events
    • Data Privacy Week
    • Right to Know Week
    • APSIM Conference
    • News Releases
  • Français
  • Contact
Office of the Information and Privacy CommissionerCustodiansThe Complaint Process

The Complaint Process

Once someone files a complaint with our Office, the Senior Access and Privacy Analyst will review it. If our Office can accept the complaint, the Senior Access and Privacy Analyst will assign it to an Access and Privacy Analyst. The assigned Analyst will notify you that we have received a complaint. Please select the appropriate box for further details.

PHIA Access or Correction Complaint Guidelines for Custodians
PHIA Privacy Complaint Guidelines for Custodians

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