The Personal Health Information Act (PHIA) gives individuals the right to access their personal health information in the control or custody of custodians, and the right to request correction of their personal health information where it is factually inaccurate. PHIA also requires custodians to take reasonable security measures to protect the personal health information in their custody or control.
Examples of custodians include NL Health Services; WorkplaceNL; and regulated health professionals in private practice, such as doctors, pharmacists, physiotherapists, massage therapists, etc.
PHIA is a health sector-specific privacy and access law that regulates the manner in which custodians collect, use, and disclose personal health information, and how they provide patients with access to their personal health information.
To make an access, correction, cost review, or privacy complaint under PHIA, please complete the appropriate form on our PHIA Public Forms page.